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Dial by name
The “Dial by Name” feature offered by Data Fanatics allows callers to easily connect with the person they are trying to reach without knowing their extension number. When a caller selects this option, they are prompted to enter the first few letters of the person’s first or last name using their phone keypad. The system then matches the input with the names in the company directory and provides a list of possible matches for the caller to choose from. Once the caller selects the correct name, the system automatically routes the call to the corresponding extension. This feature saves time and eliminates the need for callers to navigate through a complicated phone menu. With Data Fanatics’ Dial by Name feature, businesses can provide their customers with a more efficient and personalized experience while also reducing the burden on their reception staff.
